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How to track my order ?

Click here to track your order.

Delivery is offered?
  • For Belgium, delivery is free from an order of 40 €.
  • For France, delivery is free from an order of 80 € in France.
I could not receive my package

If your package is returned to us, the return shipping costs are solely your responsibility according to our T&Cs.

I lost my tracking number, what should I do?

Contact us by e-mail, we will send you your tracking number.

Do you deliver elsewhere than in France & Belgium?

Yes, we deliver everywhere in Europe in 2 to 5 days.

Can I order online and pick up my package in a store?

Yes, this is quite possible, select the appropriate delivery option on the payment page.

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